LYCOS RETRIEVER 
Restoration Hardware
built 639 days ago
Stephen Gordon, Restoration Hardware's founder, was born in 1951 in Plattsburgh, New York. Although raised in a middle-class family, he was inspired by successful families that vacationed in the nearby Adirondacks. During the Vietnam War, he attended Drew University and participated as a campus radical, while harboring ambivalent feelings about the establishment. "I had such conflict," recalled Gordon in the January 25, 1999 New Yorker. "Part of me had this incredibly ambitious side that I was afraid of expressing."
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In 1997 Restoration Hardware opened 21 new stores, including several in the South and East. Most featured about 5,000 specific items displayed in 7,500 square feet of space. Revenues for 1997 were $97 million, with 41 stores in operation at the end of the year. Founder Steve Gordon in the February 1997 Home Improvement Market said, "If I was forced to describe Restoration Hardware as home fashion or interior design shops, I would say home fashions in a corny sort of way."
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In 1999 Restoration Hardware opened an East Coast distribution center/warehouse in the Marshfield Business Park in Essex, a Baltimore suburb. The firm leased 276,000 square feet from UPS Properties for seven years. The new facility started with 40 employees but planned to have 100 in six months.
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At Restoration Hardware, you'll explore an exceptionally well merchandised world of high quality textiles, furniture, lighting, bathware, hardware and amusements. These are products of lasting value, classic design and imbued all with a brand that speaks to superb taste and a free spirited individuality. Restoration Hardware was born of frustration.
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Investors may have assumed that Restoration Hardware could easily mimic Starbucks, a West Coast retailer that turned a snobbish, high-end obsession into a profitable national craze. But Starbucks has the great fortune to sell a product to which many of its customers are addicted.
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Under terms of the extension, GSI will continue to provide customer care services for Restoration Hardware's e-commerce, catalog and direct ship business. The relationship with Restoration Hardware was originally established with Accretive Commerce in 1998. In September 2007, Accretive was acquired by GSI.
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Restoration Hardware