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Outsourcing: Years
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Outsourcing has had a difficult year in North America. There are many explanations, some point to quality concerns, some to governance concerns, and some to a reduction in value caused by the combination of labor shortages and currency fluctuations. All of these represent a change in the risk-reward analysis that many […]
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"This is by no means the death knell for IT outsourcing. However, the boom years for growth have come and gone," said Weakland. "This should serve as a wake-up call for outsourcing providers that all is not well with their customer relationships and that they need to refocus on quality, clarity and measurement."
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DALLAS, Oct. 3 /PRNewswire/ -- Dimensions Healthcare System of Prince George's County, Maryland, has renewed its contract for comprehensive IT outsourcing with Phoenix Health Systems. The contract extension for an additional 3 years is the fourth extension of Dimensions' original five-year contract with Phoenix, signed in 1998.
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IT outsourcing in Western Europe will continue to increase over the next two years, according to a new survey by Gartner. But the analyst firm warned that many companies face unnecessary risks because they have not developed coherent management strategies for outsourcing.
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The study predicts that marketing outsourcing will jump 14% in 2006, from 29% last year to 33% this year in annual marketing expenditures at high-tech companies. It ... found that executives who outsourced marketing domestically did so primarily to gain bandwidth and access to expertise.
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