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Outsourcing: Global Outsourcing
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With increasing globalization of outsourcing companies, the distinction between outsourcing and offshoring will become less clear over time. This is evident in the increasing presence of Indian outsourcing companies in the US and UK. The globalization of outsourcing operating models has resulted in new terms such as nearshoring and rightshoring that reflect the changing mix of locations. This is seen in the opening of offices and operations centers by Indian companies in the U.S. and UK.[5].[6]
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David Kinnear, with 20 years experience in international management and outsourcing, will cover North America, Asia Pacific and Latin America. Prior to GSAG he was President and CEO of DDC HRO, part of the DDC Group. Both Stacey and Kinnear are of course well known in the outsourcing community as co-architects and founders of the Global Sourcing Council.
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OAKS, Pa., April 3 /PRNewswire-FirstCall/ -- SEI (Nasdaq: SEIC), a leading global provider of asset management services and investment technology solutions, has been named to the Global Outsourcing 100 by the International Association of Outsourcing Professionals (IAOP). The global list is the first industry-wide benchmark for overall outsourcing excellence.
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IAOP is a global, membership-based organization that strives to shape the future of outsourcing as a management practice, profession and industry. Formed in early 2005 by a consortium of leading companies involved in outsourcing as customers, providers and advisors, IAOP's global membership includes more than 250 organizations from around the world, representing a cross-section of industries and functional activities. In addition to its many educational and professional programs, every year, IAOP recognizes The Global Outsourcing 100.
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Even though service-sector outsourcing is still modest, the growing globalisation of information-technology (IT) services should indeed have a big effect on service-sector productivity. During the 1990s, American factories became much more efficient by using IT; now shops, banks, hospitals and so on may learn the same lesson. This will have a beneficial effect that stretches beyond the IT firms. Even though some IT tasks will be done abroad, many more jobs will be created in
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American Express was one of the first companies to publicly come under fire for global outsourcing. Dell too has come under attack for basing customer service in India. United States customers complain about the language barrier and lack of service but neither company has suffered the loss of profits as a result of outsourcing.
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Global Outsourcing