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Outsourcing: Benefits
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Outsourcing is never a trivial undertaking. It involves a myriad of tasks, and for optimum benefit requires sound planning and excellent management. There are always potential problems, some of which can be serious if not addressed at the outset.
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Achieving real results from information technology outsourcing depends on a variety of factors. Understanding the advantages of outsourcing and identifying business functions with the greatest potential to benefit is fundamental. Defining an outsourcing strategy that aligns with business
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"Companies are reining in outsourcing for three reasons," Weakland explained. "Either they mistakenly outsourced a process or function that is core to their business and are now bringing it back in-house; their provider over-promised and under-delivered; or the complexity of managing and measuring outsourcing projects and relationships overshadowed the benefits.
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