LYCOS RETRIEVER 
Michael Krasny: Arts
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On a single Tuesday in November Krasny started the day discussing cardiovascular disease and women's health with a panel of medical experts. During the second hour of "Forum" he chatted with art critic Robert Hughes. He drove to State to teach "Contemporary American Short Story" followed by "Seminar on 20th Century American Literature." Then it was off to moderate San Francisco's mayoral run-off candidates debate, sponsored by KQED and the Commonwealth Club.
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Krasny articulated several “keys to success” at CDW, including the value of mentorship and humility. “I’ve tried to lead with humbleness,” he said. “A good manager puts others’ needs first.” He ... highlighted the importance of cultivating shared valued among team members and creating a work environment that is “fun, but not a country club.” Recognizing that “the customer is the ultimate employer” and implementing highly automated systems were also vital to CDW’s success, he said.
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In the flurry of questions and answers that follows, Krasny interjects with psychological theory, historical insights, and references to sociological phenomena, literary works and mythology. "Do people know or remember who Arthur Godfrey is?" … "Is that what you said, is that what you meant?"…"By the way, who was Jupiter in mythology?" Even when faced with the tough task of reprimanding students rapt in private conversation, Krasny employs a time-honored question: "Am I going to have to separate you two? This isn't high school anymore."
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What makes Krasny's memoir unusual is that his life in some ways was not so unusual. He's right when he suggests that lots of readers out there might have thought they had the stuff to become writers, only to discover differently. And as he lays out the map of his life, he demonstrates – entirely without self-congratulation – that it is possible to live a life in the arts without being identified as or self-identifying as an "artist." He doesn't turn failure into a virtue, but instead lets his success speak for itself, even as he points out every flawed word, every inept response, and every painful episode he can pull out of his memory.
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