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Lufthansa: Airlines
built 501 days ago
Lufthansa is one of the world's leading airlines. Its goals were to increase customer satisfaction by quickly identifying and resolving problems, easily evaluate the impact of service changes and increase employee responsibility and motivation. The airline developed its COSMIC project - Customer Oriented Service Management Improvement in the Cabin. Tags: Oracle Corp., Lufthansa, Oracle9i Application Server, COSMIC, Application Servers, Middleware, Enterprise Software, Databases, Software, Data Management Case studies
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Lufthansa is a founding member of Star Alliance, the largest airline alliance in the world. It has a fleet of more than 400 aircrafts. In India, Lufthansa, flies to Delhi, Mumbai, Chennai, Bangalore, and Hyderabad. From December 2006 Lufthansa will ... start flying from Kolkata.
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BEIJING, China, March 28/PRNewswire/ -- Air China and Lufthansa continue their cooperation to increase the frequency on the Sino-German route. The total capacity will be 66 flights per week from Frankfurt or Munich to: Beijing, Shanghai and Guangzhou. Air China has long-term strategic partnership with Lufthansa, started their first code shares in October 2000 and signed a further five-year code-share agreement in May 2006. The cooperation aims to provide passengers with extensive route network, smooth flight links and consistent products and services to consolidate and enhance both airlines' market competitiveness.
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Lufthansa began cutting back work hours for its 16,000 ground personnel by one hour, to 35 hours a week. The airline's decision, set to take effect yesterday, is aimed at helping cut costs and came despite earlier opposition from the workers council. Lufthansa spokesman Michael Lamberty [sounds Irish, not Deutsch!] said the company's business had declined enough to trigger a decrease in working hours agreed-to during the way arbitration earlier this year, designed to avoid layoffs. The first trigger was reached last month, when Lufthansa cut weekly working hours for its ground personnel to 36 from 37.5.
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Lufthansa was founded in Cologne Germany in 1953. The airline quickly developed an excellent reputation with a large network in Europe and its flights to North America. Tags: Enterprise Portal, SAP NetWeaver, Lufthansa, SAP AG, Portals, Web Technology, Web Services, Corporate Governance, Middleware, Enterprise Software, Internet, Software, Business Operations, Corporate Law Case studies 2005-04-01
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"Lufthansa is noted for its careful aircraft selection. It must have been somewhat difficult to have made the decision that they did, given Germany's interest in Airbus," said Paul Nisbet, an analyst for Rhode Island-based JSA Research. "But they did it, and I think all the major airlines will take notice. And all those that have 747 fleets will take a second look at this."
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