LYCOS RETRIEVER 
Groupware: People
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Groupware is not a panacea but rather a phrase or catch word for a group of technologies that mediate interpersonal collaboration through the computer. There are as many definitions for groupware as there are people trying to define it. Here are three popular definitions for groupware:
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Groupware is technology designed to boost the productivity of work groups. This shared environment interface technology is used for computer supported cooperative work (CSCW). It supports groups of people engaged in a common task or project and enables users to communicate, cooperate, coordinate, solve problems, etc.
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Groupware design involves understanding groups and how people behave in groups. It ... involves having a good understanding of networking technology and how aspects of that technology (for instance, delays in synchronizing views) affect a user's experience. All the issues related to traditional user interface design remain relevant, since the technology still involves people.
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Groupware is used for a variety of reasons... the main reason is collaboration within the team or employees. These are some of the most common reasons people want to use groupware:
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The definition of Groupware (as taken from www.whatis.com) is "Groupware refers to programs that help people work together collectively while located remotely from each other. Groupware services can include the sharing of calendars, collective writing, e-mail handling, shared database access, electronic meetings with each person able to see and display information to others, and other activities."
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