LYCOS RETRIEVER 
Epson Printers: Epson America
built 659 days ago
Epson responds to Bruce Fraser's "Open Letter to Epson" about the orange-shift and fading problems some of the Epson 870/875DC/1270 owners have been experiencing. Dan Crane, Vice President, Marketing, Epson America, Inc. has posted an open letter to respond to the questions that Bruce and others have asked about the photo printer problems.
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Nonetheless, Epson America, Inc. has decided to settle a class action lawsuit brought before the Los Angeles Superior Court. It does not admit guilt, but they have agreed to refund $45 to anyone who purchased an Epson InkJet Printer after 4/8/1999 (at least $20 of which must be used at Epson's E-Store).[2]
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Epson America