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Citizens Bank
built 656 days ago
[One] indication of The Citizens Bank's growth is the conversion of its very busy Eastside Branch from a drive-through facility to a full service branch. With two new loan offices and a full service lobby, the Eastside Branch will assure added customer satisfaction.
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Several years ago, Citizens Bank made its first IP telephony investment, implementing a Voice over IP (VoIP) telephone system in an effort to cut long distance charges and streamline communication among multiple offices. Unfortunately, the system suffered from poor voice quality and squelching. After working extensively to fix the problem, the vendor could recommend only that Citizens Bank upgrade all the connections to its remote branches from frame relay to full T1 bandwidth. Since this was cost-prohibitive, the bank made the decision to find a new phone system.
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As area executive at First Citizens Bank, Braddy was responsible for all bank activities in the Charlotte/Mecklenburg market, including 27 branch offices and Commercial Bank, Small Business and Private Client teams. Prior to that, he served as Private Client Group managing executive in Raleigh, NC. During his 15-year career, Braddy has served various leadership roles at First Union National Bank and Standard Bank & Trust Company. He received both his B.A., with a major in Trust Management and an M.B.A. from Campbell University in Buies Creek, North Carolina.
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After President Roosevelt declared the nation-wide bank moratorium in 1933, the Citizens Bank was allowed to re-open its doors the first day designated for outlying country banks. However, the large city banks of New York and Chicago had received their authority to re-open the previous day.
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Medium-size businesses are those with 5,000 to 50,000 incoming check payments in need of processing per month, Weddell said, adding that Citizens Bank was recently able to assist such a company -- H.E.L.P. Financial Corporation of Plymouth, Mich. -- with the new service.
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By 1991 Citizens National Bank had grown to $100 million in total assets, with $37.7 million in outstanding loans. Total capital had grown to $8.1 million dollars. As a result of its growth, the board of directors and management made a commitment to expand the bank's facilities to better serve its customers. A major expansion and remodeling project, including a brand new brick front with ten large arched windows, began in June, 1991, and was completed in June, 1992.
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Citizens Bank