LYCOS RETRIEVER
Call Center Solution: Phones
built 239 days ago
As the world’s largest helicopter flight training operation, Silver State Helicopters couldn’t afford to have its aggressive growth plans grounded by an antiquated call center operation. Anxious to turn phone responses from its advertising efforts into hot leads for student pilots, Silver State decided to dump its outsourced call center provider and take the operations 100% in-house.
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The PACER phone system is a PC based call center and office phone system supporting digital phone lines. The Wizard phone system provides the same features as the PACER but supports analog phone lines. These phone systems are recognized as premier inbound and outbound computer telephony systems.
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Developer of Phone Ware(r) connects a phone line with a computer, allowing the line to be used as a network connection for small call centers. Products are sold to multiple industries. This company was capitalized by private investment.
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