LYCOS RETRIEVER 
Call Center Software Solution: Productivity
built 135 days ago
Digisoft Computers, Inc. manufactures leading PC and web-based call center software, predictive dialers and CRM solutions. Digisofts suite of products was first released in December 1989 and currently supports call centers in twenty-three countries on four continents. With 17 industry-bestowed awards, Digisofts suite of products is widely known as flexible and robust, designed to immediately increase call center productivity. For additional information, please contact Andrew Davidson at 212-687-1810 x 105 or visit www.digisoft.com.
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This important feature lets you efficiently manage your call center and increase productivity. Who are your best reps? When is the busiest time for calls? For sales-based calling, which reps perform the best? Wouldn’t you like to know who hangs up if kept on hold for too long? You can use templated reports to get this detailed information, or customize your own to focus on specific real-time data.
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Telescript is call center management / CRM software that will increase the level of productivity, efficiency and effectiveness of your contact center. Designed to be highly flexible, Telescript enables you to tailor nearly any type (and aspect of) your calling campaign to meet your specific call center requirements.
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Let's be blunt: call center software isn't cheap! Plan to pay thousands to tens of thousands of dollars for a fully integrated solution. Just remember the big picture: You will be reducing call times and increasing productivity for your employees which will do wonders for your business.
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Productivity