LYCOS RETRIEVER 
Call Center Consultant: Services
built 149 days ago
ACD Answering Service and IVR Call Center Phone Service - EasyIVR lets you manage your own 800 number IVR and voice broadcasting phone campaigns online. Register for service and download phone lists and wav files from the internet - monitor results with reporting system.
Source:
Hiring a call center can do a lot for your company in the way of saving precious employee time and resources and boosting growth management. Call centers do more than just answering your phone calls during office hours. They offer you a comprehensive package that includes handling after-hours inquiries, total customer service, technical support and collection of orders.
Source:
NOMKA UK Communications is an international call center company focused on keeping clients connected to their customers through quality customer service. NomKa specializes in services for diverse sectors including e-commerce, mail-order, finance, and telecommunications.
Source:
Cicero increases agent productivity, cuts call times, increases cross/up-selling opportunities, and improves the overall customer experience by enabling contact center applications to do more, smarter. Cicero integrates your applications, automates workflows, extends the functionality of CRM, legacy, and other applications, and simplifies navigation into an Intelligent Unified Desktop. Implemented in weeks with an ROI within a few months, Cicero is a proven application integration solution for the enterprise that is running on thousands of desktops including Fortune 500 companies in the financial services industry such as Merrill Lynch and Nationwide Insurance.
Source:
Magnus Sjlund, president, Telia Promotor AB, a subsidiary of Telia AB (Sweden's largest telecommunications company), spoke about the services provided by Telia Promotor and ... about problems facing call centers in general. Telia Promotor provides consultant services and solutions for customer management. Telia Promotor's specialists focus on the contact center, CRM and Internet services and have delivered services for more than 13,000 agents.
Source:
If you are looking to reach the people managing the call center, customer service and telemarketing operations of call centers in the US, this is the right database for you. These people run the operations, and are not at the executive level. This database has 3,500 operationalcontacts, and is complete with company name, contact name, title, and addresses., corporate website, phone numbers, fax numbers and personal emails of directors and managers.
Source:
MORE ABOUT
Services