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Business Ethics: Employees
built 287 days ago
A There are a number of commonsense arguments that ethical business practice positively affects company performance. For example, if employees are being treated well. it is likely that workplace productivity will increase. Similarly, the provision of a responsive customer service may result in increased customer loyalty. A 2003 IBE report found that during 1997-2001 those companies with a code of ethics for at least five years outperformed a similar sized group who said they did not have a code, on financial performance measures. A 2007 IBE report suggests that companies that provide training on business ethics outperform those that have a code but provide no training.
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Verizon's Code of Business Conduct is entitled "Connecting through Integrity", and it is a 72 page document designed to help employees make ethical decisions during their employment with Verizon. Employees are expected to follow the guidelines addressed in this document as a condition of employment.
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Perhaps too often, business ethics is portrayed as a matter of resolving conflicts in which one option appears to be the clear choice. For example, case studies are often presented in which an employee is faced with whether or not to lie, steal, cheat, abuse another, break terms of a contract, etc. However, ethical dilemmas faced by managers are often more real-to-life and highly complex with no clear guidelines, whether in law or often in religion.
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BP...dismissed 252 employees for moral or legal breaches last year as the business adopted a tough stance on ethical behaviour...BP plans to implement a new code of conduct this year setting a minimum standard of behaviour for all staff. The detailed policy covers areas as diverse as child labour, sexual harassment and entertainment policies.
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This Code is designed to help employees "understand ITT Industries' standards of ethical business practices". Antitrust, conflict of interest, computer software & e-mail and workplace violence are a few of the topic areas discussed in the Code.
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Shel Horowitz's noble ethics pledge is something no business executive should hesitate to sign. It only takes a moment, but that moment separates companies that merely say they run an ethical operation from those that truly pledge such conduct...to their customers, to their employees, to theirexecutive staff, and even to their competition!
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