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Bell Canada: Services
built 628 days ago
For more than 115 years, Bell Canada has been a vital part of the national landscape. Just as roads and railways have linked communities across the country, Bell has brought Canadians together through a growing network of telecommunications lines and switches along with voice, data and image services. Today, as a key architect and builder of Canada's "information highway," Bell continues to play a leading role in the country's development.
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As Canada's oldest and most established telecommunications provider, Bell Canada's entry into the WLAN space is a natural evolution. With its solid history in facilitating and securing voice and data networks, and strong financial and technology infrastructure, Bell has a unique advantage in servicing the WLAN market.
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Bell Canada ... announced it will become a shareholder in Mr. McCaw's NR Communications, which, together with Microcell, is one of the two partners in the Inukshuk Joint Venture. The venture is using NextNet technology to deliver NLOS plug-and-play broadband wireless access. Inukshuk was launched in 2003 to provide wireless high speed Internet access across Canada using spectrum in the 2.5 GHz range. Services based on the technology will deliver data and voice applications to communities throughout the country.
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In an effort to make billing information more accessible to customers, Bell Canada decided to offer a service called Bill Viewing. Monthly e-mail reminders, which would include a link to the information, would be sent to customers who had subscribed to the service. The monthly reminders could ... serve as an effective marketing tool by providing links to special promotional offers and other incentives.
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Bell Canada wanted to monitor end-to-end operational measurements and to ensure high Quality of Service (QoS) as well as Service Level Agreement (SLA) conformance for the IP/Carrier Ethernet, IP/MPLS and TDM networks. NexusMETER is a carrier-grade, multi-vendor, multi-technology performance management solution that provides end-to-end performance monitoring capabilities for heterogeneous networks. Tags: Performance, Bell Canada, Performance Monitoring, NexusMETER, Performance Management, Business Intelligence, Networking, Human Resources, Workforce Management, Enterprise Software, Software, Data Management Case studies 2007-10-16
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Bell Canada needed a software solution that could scale as demand for the e-mail reminder service increased. "Initially, 65,000 Bell Canada customers provided us with e-mail addresses and granted us permission to send them monthly reminders," said Bill Attia, CGI Senior Consultant. "However, we knew that this number would increase as more customers subscribed."
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