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Alaska: Alaska Airlines Mileage Plan
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Alaska and Horizon ... announced today a fee increase for changes made through the airlines' reservations centers and ticket counters. The new $75 fee, which will apply to tickets purchased beginning Oct. 3, 2007, is designed to encourage more customers to use the enhanced online itinerary change tool. The fee for online itinerary changes will remain $50. The new feature does not yet allow customers to change Alaska Airlines Mileage Plan award tickets or international itineraries. Customers can continue to make these changes through reservations call centers and ticket counters until these functions are available online in the future. The airlines' new online change feature was deployed using ITA Software's QPX system.
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"Hawaiian Vacations has served Alaskan customers well for 25 years, and we're looking forward to continuing that tradition," said Bill MacKay, Alaska Airlines' senior vice president for the state of Alaska. "Our new Hawaii packages offer the flexibility of flying any day of the week and the opportunity to earn or redeem Alaska Airlines Mileage Plan miles for flights."
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"For many years, customers and employees have hoped we would fly between the 49th and 50th states," said Bill MacKay, Alaska Airlines' senior vice president for the state of Alaska. "Our customers now are able to enjoy Alaska Airlines' unique brand of service to and from Hawaii, fly any time of the year and earn Alaska Airlines Mileage Plan miles."
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Customers can enter by registering their Alaska Airlines Mileage Plan membership number at alaskaair.com during the 75-day sweepstakes, which runs through Nov. 17, 2007. The grand prize is a 2008 Pontiac Solstice convertible.
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