LYCOS RETRIEVER 
Airline: Services
built 627 days ago
"The people of Continental have worked together consistently for more than a decade to provide the best service you can get from an airline," said Continental Chairman and CEO Gordon Bethune. "These awards demonstrate that we are still delivering what counts, and premium international travelers in particular continue to regard BusinessFirst as the top choice for its blend of cabin amenities and expert service from our personnel."
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To operate this unique facility, Continental has retained the services of Kingwood Pet Kamp, the airline's kennel operator for the last seven years. Kingwood Pet Kamp will provide comprehensive animal handling -- cleaning crates and cages, exercising the animals, rendering emergency care when necessary, and grooming and bathing services on request.
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"This robust solution will help airline industry organizations enjoy markedly enhanced operational efficiency," said Sriram Papani, Sr Vice President, Enterprise Applications, Satyam Computer Services. "By leveraging Oracle's leading-edge application products and Satyam's exceptional innovation capabilities, we have created a standardized solution that will accelerate transformation and drive their future competitive strength."
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The survey reflects the input of 7,498 frequent flyers and travel professionals who rate each airline for its comfort, food, service, Web site and timeliness. Along with being voted best overall, Midwest Airlines was ... rated the top airline in the Comfort, Food and Service categories. The complete survey is available at http://www.zagat.com/.
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After the Independence of India, 49% of the airline was acquired by the Government of India. In return, the airline was granted status to operate international services from India as the designated flag carrier under the name Air India International.
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Today's airline industry is radically different from what it was prior to 1978. At that time, the industry resembled a public utility, with a government agency, the Civil Aeronautics Board (CAB), determining the routes each airline flew and overseeing the prices they charged. Today, it is a market-driven industry, with customer demand determining the levels of service and price.
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