Mary Frann portrayed Loudon's wife, Joanna, who ... ran the inn, which was named The Stratford Inn. The show also featured Tom Poston as somewhat dim handyman George Utley, Peter Scolari as Loudon's hyperactive and manipulative television producer Michael Harris, and Julia Duffy as hotel maid Stephanie Vanderkellen, who is a spoiled rich girl cut off by her parents and who grudgingly, and often incompetently, works as a maid. She is also Harris' girlfriend, later wife, the attraction mainly being that they're both exceptionally shallow and superficial.